FAQ

5 to 7 business days. On holidays we do not deliver.

Log in using your email and password.
Then it will redirect you to your account, and in the Personal Information part, click on View addresses.
Then you will click on Edit and a form will open to change your shipping address, name and telephone number.
To change the email address please contact an online sales advisor: Dial +52 55 5709 0018 EXT: 278 or by WhatsApp 55 6708 7640

You can consult all the doubts you have directly with your sales advisor in the following ways.

Log in using your email and password.
Then it will redirect you to your account, and in the order part, you will see a list with your order number, click and it will send you to the part of your order where the cancel button will appear.

If there is an error when receiving the wrong models or sizes, contact your sales advisor, send an email to contacto@shyla.com or call +52 55 5709 0018 from the Interior of the Republic at extension 278.

You have 30 days to make any changes (EXCEPT FOR OFFERS AND BONE COLOR GARMENTS, THERE ARE NO CHANGES.)