FREQUENT QUESTIONS
5 to 7 business days. We do not make deliveries on holidays.
Sign in using your email and password.
Then you will be redirected to your account, and in the Personal Information part, click on View addresses.
Then you will click on Edit and a form will open to change your shipping address, name and telephone number.
To change the email, please contact an online sales advisor: Dial (55) 5709-0018 EXT:213 or by Whatsapp 55 6708 7640
You can consult any questions you have directly with your sales advisor in the following ways.
- Email: contacto@alysh.com.mx
- Whatsapp: 55 6708 7640
- Telefónica: (52) (55) 5709-0018 in CDMX. or 01 800 00 SHYLA from the Interior of the Republic to Extension 213.
- Website: www.alysh.com.mx
Sign in using your email and password.
Then you will be redirected to your account, and in the order part, you will see a list with your order number, click and it will send you to the part of your order where the cancel button will appear.
If there is an error when receiving wrong models or sizes, contact your sales advisor, send an email to contacto@alysh.com.mx or call 55 5709 0018 from the Interior of the Republic to extension 213
3 Months without interest paying with Paypal or Mercado Pago.
Minimum purchase of $1,500.
You have 30 days to make any changes (EXCEPT FOR OFFERS AND OFF-WHITE GARMENTS, THERE ARE NO CHANGES.)